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Occupational Profile

Web Technician

Web technicians set up and maintain Internet and intranet websites and web server hardware and software, and monitor and optimize network connectivity and performance.

  • Avg. Salary $70,287.00
  • Avg. Wage $35.33
  • Minimum Education 2 years post-secondary
  • Outlook Down
  • Employed 8,100
  • In Demand Medium
Also Known As

Internet Site Developer, Network Support Specialist

Skills Shortage

Employers that Recruited in the Last 2 Years

40%
40%
Average Wage
Starting
Overall
Top
  • Certification Regulated
  • Strength Required Lift up to 10 kg
NOC & Interest Codes
The Web Technician is part of the following larger National Occupational Classification (NOC).
Web Technicians
NOC code: 2281.2
OBJECTIVE

Interest in precision working with Web sites and Web server hardware and software; in implementing network traffic and security monitoring software; and in optimizing server performance

methodical

Interest in compiling information to research and apply meta-data to Web sites; in registering Web sites with search engines; and in performing Web server backup and recovery operations

innovative

Interest in assisting to respond to requests for help and information from Web site visitors and Web site designers

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation. 

A code in all lowercase letters means the fit is weaker.

Learn More

Duties
Updated Dec 14, 2016

The Internet is a huge network made up of millions of links between web servers (website computers). On each server, there may be one or more:

  • Internet websites designed to facilitate communication between an organization and the general public
  • intranet websites designed to facilitate communication among an organization's employees (intranet sites are not available to the public).

Web technicians help webmasters, web designers and computer programmers set up and maintain websites and web servers. Their duties and responsibilities vary from one job to another but, in general, web technicians:

  • implement network traffic and security monitoring software, and optimize server performance
  • modify web pages, applets and scripts
  • research and apply metadata to websites, and register websites with search engines
  • respond to requests for help and information from website visitors and website designers
  • ensure websites operate correctly by monitoring and testing website performance on an ongoing basis 
  • perform web server backup and recovery operations.

For information about computer specialists who operate and support the use of other types of networks, see the Computer Network Administrator occupational profile.

Working Conditions
Updated Dec 14, 2016

Web technicians work in environmentally controlled computer rooms and offices. To avoid disrupting normal use of websites during peak use periods, technicians often work evenings and weekends. They may work 8 or 12 hour shifts (days, nights or weekends).

Lifting up to 10 kilograms is required.

  • Strength Required Lift up to 10 kg
Skills & Abilities
Updated Dec 14, 2016

Web technicians need the following characteristics:

  • the ability to learn quickly, think logically and analyze complex problems
  • the ability to express ideas in clear, understandable terms and communicate effectively in writing
  • the ability to think creatively and visualize ideas
  • good interpersonal skills for dealing with website users
  • a keen interest in keeping up to date with technological developments.

They should enjoy analyzing information and solving problems, taking a methodical approach to tasks requiring precision and working with others.

Educational Requirements
Updated Dec 14, 2016

Web technicians need expert level HTML skills (HTML is the document description language used for most websites). They may be: 

  • graduates of post-secondary programs related to computer science
  • liberal arts graduates who have acquired the necessary technical skills by taking related training programs.

In Alberta, many universities, colleges, technical institutes and private vocational schools offer post-secondary programs related to computer science.

Prospective web technicians are strongly advised to discuss their training options with potential employers before enrolling in a training program. Some employers require job applicants to have certification or training from specific software vendors.

For a broad list of programs and courses that may be related to this occupation try searching using keywords.

Certification Requirements
Updated Dec 14, 2016

Information Systems Professional

Information systems professionals investigate, analyze, design, develop or manage information systems based on computer and related technologies through the objective application of specialized knowledge and professional judgement.

Legislation

Information Systems Professional is a protected title under Alberta's Professional and Occupational Associations Registration Act. This means that to call yourself an Information Systems Professional or use the I.S.P. designation, you must be a registered member of the Canadian Information Processing Society of Alberta (CIPS Alberta). You do not have to be registered if you do not call yourself an Information Systems Professional.

Education

The Canadian Information Processing Society (CIPS) has defined the body of knowledge required for certification and recognizes the many different ways this standard may be achieved. Applicants must provide documented evidence for 1 of the following I.S.P. designation criteria routes: (1) Established Academic, (2) IT Industry Leader, (3) Established IT Professional, (4) Education Plus Experience, (5) Exam, (6) Professional Experience Only (applicants must have entered the field prior to 1976), or (7) Upgrade from Candidate Status. For official, detailed information, visit the CIPS website, CIPS Alberta website or contact CIPS Alberta.

Working in Alberta

Information systems professionals who are registered and in good standing with a regulatory organization elsewhere in Canada may be eligible for registration in Alberta if registered professionals in the 2 jurisdictions have similar responsibilities and competencies. For more information, see "What if I am already certified in another province or territory?" and the Alberta regulatory authority (below).

Contact Details

Canadian Information Processing Society of Alberta
PO Box 21085
Edmonton, Alberta
Canada T6R 2V4
Phone Number: 780-431-9311
Toll-free phone number: 1-844-431-9311
Fax number: 780-413-0076
E-mail: alberta@cips.ca
Website: ab.cips.ca

Employment & Advancement
Updated Dec 14, 2016

Below-average occupational growth is expected in Alberta for 2016 to 2020. Job openings are a result of employment turnover and newly created positions.

Web technicians are employed by Internet service providers (ISPs) and organizations throughout the public and private sectors that maintain large websites.

Web technician is an entry level position in which new post-secondary graduates can learn more about server administration, Common Gateway Interface (CGI) scripting and the maintenance of large websites. Experienced web technicians may move into other computer related occupations such as computer network administrator, computer programmer, interactive media developer or web designer. Web technicians who have management related education or experience may become webmasters.

Web technicians are part of a larger 2011 National Occupational Classification 2281: Computer network technicians. In Alberta, 78% of people employed in this classification work in the following industries:

The employment outlook in this occupation will be influenced by a wide variety of factors including:

  • trends and eventsaffecting overall employment (especially in the industries listed above)
  • locationin Alberta
  • employment turnover (work opportunities generated by people leaving existing positions)
  • occupational growth(work opportunities resulting from the creation of new positions that never existed before)
  • size of the occupation.

Over 5,300 Albertans are employed in the Computer network technicians occupational group. This group is expected to have a below-average annual growth of 1.5% from 2016 to 2020. As a result, 80 new positions are forecast to be created each year, in addition to job openings created by employment turnover. Note: As web technicians form only a part of this larger occupational group, only some of these newly created positions will be for web technicians.

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Wage & Salary
Updated Dec 14, 2016
Computer network technicians
NOC code: 2281

Survey Methodology

Survey Analysis

Overall Wage Details
Average Wage
Average Salary
Hours Per Week

Hourly Wage
For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Starting
Overall
Top
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $18.50 $51.36 $28.66 $26.20
Overall $21.05 $56.16 $35.33 $33.50
Top $23.25 $82.38 $42.46 $39.07

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

A: High Reliability
Data Reliability Code Definition

High Reliability, represents a CV of less than or equal to 6.00% and 30 survey observations and/or represents 50% or more of all estimated employment for the occupation.


Industry Information
Oil & Gas Extraction
Health Care & Social Assistance
Public Administration
Professional, Scientific & Technical Services
Wholesale Trade
ALBERTA, ALL INDUSTRIES
Educational Services
Finance, Insurance, Real Estate, Leasing
Manufacturing
Construction
Retail Trade
Information, Culture, Recreation

Skills Shortage

Employers that Recruited in the Last 2 Years

40%
40%

Recruiting Employers that Experienced Hiring Difficulties

20%
20%

Employers with Unfilled Vacancies of over 4 Months

9%
9%

2015 Vacancy Rate

5%
Related High School Subjects
  • Business, Administration, Finance and IT
    • Computing Science
    • Networking
  • Media, Design and Communication Arts
    • Communication Technology
Related Post-Secondary Field of Study
  • Computer and Information Technology
Other Sources of Information
Updated Dec 14, 2016

Canadian Information Processing Society (CIPS) website: www.cips.ca

Information and Communications Technology Council (ICTC) website: www.ictc-ctic.ca

For more information on career planning, education and jobs, visit the Alberta Learning Information Service (ALIS) website, call the Alberta Career Information Hotline toll-free at 1-800-661-3753 or 780-422-4266 in Edmonton, or visit an Alberta Works Centre near you.

Updated Oct 01, 2009. The information contained in this profile is current as of the dates shown. Salary, employment outlook and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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