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Web Technician

Web technicians set up and maintain websites and web server hardware and software. They also monitor and optimize network connectivity and performance.

  • Avg. Salary $68,550.00
  • Avg. Wage $35.12
  • Minimum Education 2 years post-secondary
  • Outlook avg
  • Employed 4,500
  • In Demand Lower
Also Known As

Internet Site Developer, Network Support Specialist

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used. Here is how this occupation has been classified over time:

  • 2006 NOC: Web Technicians (2281.2) 
  • 2006 NOC-S: Computer and Network Operators and Web Technicians (C181) 
  • 2011 NOC: Computer network technicians (2281) 
  • 2016 NOC: Computer network technicians (2281) 
Skills Shortage

Employers that Recruited in the Last 2 Years

Average Wage
  • Certification Provincially Regulated
  • Strength Required Lift up to 10 kg
Interest Codes
The Web Technician is part of the following larger National Occupational Classification (NOC).
Web Technicians

Interest in precision working with Web sites and Web server hardware and software; in implementing network traffic and security monitoring software; and in optimizing server performance


Interest in compiling information to research and apply meta-data to Web sites; in registering Web sites with search engines; and in performing Web server backup and recovery operations


Interest in assisting to respond to requests for help and information from Web site visitors and Web site designers

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn More

Updated Mar 31, 2018

The internet is a huge network made up of millions of links between web servers (website computers). On each server, there may be one or more:

  • internet websites designed for communication between an organization and the public
  • intranet websites designed for communication among an organization’s employees (intranet sites are not available to the public).

Web technicians help webmasters, web designers, and computer programmers. They assist in setting up and maintaining websites and web servers. Their duties vary but, in general, web technicians:

  • implement network traffic and security monitoring software
  • optimize server performance
  • modify web pages, applets, and scripts
  • research and apply metadata to websites
  • register websites with search engines
  • respond to requests for help and information from website visitors and website designers
  • monitor and test website performance on an ongoing basis (to make sure they operate correctly)
  • perform web server backup and recovery operations.

To learn more about computer specialists who operate and support the use of other types of networks, see the Computer Network Administrator occupational profile.

Working Conditions
Updated Mar 31, 2018

Web technicians work in climate-controlled computer rooms and offices. They often work evenings and weekends. This allows them to avoid disrupting normal use of websites during peak periods. They may work 8- or 12-hour shifts (days, nights, or weekends).

They must lift up to 10 kilograms.

  • Strength Required Lift up to 10 kg
Skills & Abilities
Updated Mar 31, 2018

Web technicians need to possess:

  • the ability to learn quickly, think logically, and study complex problems
  • speaking and writing skills
  • the ability to think creatively and visualize ideas
  • people skills (for dealing with website users)
  • interest in keeping up to date with changes in technology.

They should enjoy:

  • studying information and solving problems
  • taking a step-by-step approach to precise tasks
  • working with others.

Top 10 Skills Employers Are Looking For

Computer network technicians
NOC code: 2281

This chart shows which job skills are currently in highest demand for this occupational group. It was created using this occupation's 16 most recent Alberta job postings, collected between Sep 17, 2021 and Oct 20, 2021.

Review these skills to learn:

  • Whether or not this occupation matches your skill set
  • What training you may need to get these skills
  • What skills to highlight in your resumé, cover letter, and interview.
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
Evaluate and install computer hardware, networking software and operating system software
Provide problem-solving services to network users
Perform data backups and disaster recovery operations
Personal Suitability: Team player
Set up local area networks and connections to the Internet
Personal Suitability: Accurate
Personal Suitability: Organized
Install, maintain, troubleshoot and upgrade Web-server hardware and software
Computer and Technology Knowledge: MS Windows
Educational Requirements
Updated Mar 31, 2018

Web technicians need expert level HTML skills. HTML is the document description language used for most websites. They may be:

  • graduates of post-secondary programs related to computer science
  • liberal arts graduates who have acquired technical skills by taking related training programs.

Many Alberta universities, colleges, technical institutes, and private vocational schools offer post-secondary programs related to computer science. Courses for specific skills are also available from various online sources.

Prospective web technicians are strongly advised to discuss their training options with potential employers before enrolling in a training program. Some employers require job applicants to have certification or training from specific software vendors.

Related Education

The following schools offer programs or courses that are related to this occupation but are not required to enter the field.

Academy of Learning - Calgary NE

Academy of Learning - Calgary South

Academy of Learning - Edmonton Downtown

Academy of Learning - Edmonton South

Academy of Learning - Edmonton West

Academy of Learning - Medicine Hat

Academy of Learning - Red Deer

Academy of Learning Airdrie

Cambrooks College - Downtown Campus

CDI College of Business, Technology and Health Care - Calgary North

CDI College of Business, Technology and Health Care - Calgary South

CDI College of Business, Technology and Health Care - Edmonton City Centre

CDI College of Business, Technology and Health Care - Edmonton North

CDI College of Business, Technology and Health Care - Edmonton South

CDI College of Business, Technology and Health Care - Edmonton West

Robertson College - Calgary

Robertson College - Edmonton

Sundance College - Edmonton

For a broad list of programs and courses that may be related to this occupation try searching using keywords.

Certification Requirements
Updated Mar 31, 2018

Information Systems Professional

Information systems professionals investigate, analyze, design, develop or manage information systems based on computer and related technologies through the objective application of specialized knowledge and professional judgement.


Information Systems Professional is a protected title under Alberta's Professional and Occupational Associations Registration Act. This means that to call yourself an Information Systems Professional or use the I.S.P. designation, you must be a registered member of the Canadian Information Processing Society of Alberta (CIPS Alberta). You do not have to be registered if you do not call yourself an Information Systems Professional.

What You Need

The Canadian Information Processing Society (CIPS) has defined the body of knowledge required for certification and recognizes the many different ways this standard may be achieved. Applicants must provide documented evidence for 1 of the following I.S.P. designation criteria routes: (1) Established Academic, (2) IT Industry Leader, (3) Established IT Professional, (4) Education Plus Experience, (5) Exam, (6) Professional Experience Only (applicants must have entered the field prior to 1976), or (7) Upgrade from Candidate Status. For official, detailed information, visit the CIPS website, CIPS Alberta website or contact CIPS Alberta.

Working in Alberta

Information systems professionals who are registered and in good standing with a regulatory organization elsewhere in Canada may be eligible for registration in Alberta if registered professionals in the 2 jurisdictions have similar responsibilities and competencies. For more information, see "What if I am already certified in another province or territory?" and the Alberta regulatory authority (below).

Contact Details

Canadian Information Processing Society of Alberta
PO Box 21085
Edmonton, Alberta
Canada T6R 2V4
Phone Number: 780-431-9311
Toll-free phone number: 1-844-431-9311
Fax number: 780-413-0076

Employment & Advancement
Updated Mar 31, 2018

Web technicians work for internet service providers and organizations throughout the public and private sectors that maintain large websites.

Web technician is an entry-level position. It provides an opportunity for new post-secondary graduates to learn about:

  • server administration
  • Common Gateway Interface (CGI) scripting
  • website maintenance.

With time on the job web technicians may move into other computer-related roles. These can include computer network administrator, computer programmer, interactive media developer, or web designer. Web technicians with management-related education or experience may become webmasters.

Web technicians are part of a larger 2011 National Occupational Classification 2281: Computer network technicians. In Alberta, 78% of people employed in this classification work in the following industries:

The employment outlook [pdf] in this occupation will be influenced by a wide variety of factors including:

  • trends and events that affect overall employment (especially in the industries listed above)
  • location in Alberta
  • employment turnover (work opportunities that come up when people leave existing positions)
  • occupational growth (work opportunities that come up when new positions are created)
  • size of the occupation.

In Alberta, the 2281: Computer network technicians occupational group is expected to have an average annual growth of 1.9% from 2019 to 2023. In addition to job openings created by employment turnover, 77 new positions are forecasted to be created within this occupational group each year.

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Wage & Salary
Updated Mar 31, 2018
Computer network technicians

Survey Methodology

Survey Analysis

Overall Wage Details
Average Wage
Average Salary
Hours Per Week

Hourly Wage
For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $16.48 $43.50 $28.63 $27.33
Overall $18.00 $56.95 $35.12 $33.90
Top $19.00 $87.18 $42.50 $40.14

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

A: High Reliability
Data Reliability Code Definition

High Reliability, represents a CV of less than or equal to 6.00% and 30 survey observations and/or represents 50% or more of all estimated employment for the occupation.

Industry Information
Public Administration
Health Care & Social Assistance
Other Services (Repair, Personal Services and Related)
Finance, Insurance, Real Estate, Leasing
Educational Services
Information, Culture, Recreation
Retail Trade
Professional, Scientific & Technical Services
Business, Building and Other Support Services

Skills Shortage

Employers that Recruited in the Last 2 Years


Recruiting Employers that Experienced Hiring Difficulties


Employers with Unfilled Vacancies of over 4 Months


Vacancy Rate

Related Post-Secondary Field of Study
  • Computer and Information Technology
Other Sources of Information
Updated Mar 31, 2018

Canadian Information Processing Society (CIPS) of Alberta website:

Information and Communications Technology Council (ICTC) website:

Get information and referrals about career, education, and employment options from Alberta Supports.

Updated Mar 31, 2018. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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