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Emerging Occupations

Social Media Specialist

Social media specialists create and manage an organization’s public profile on social networking websites. They use interactive technology, such as blogging, livestreaming, and podcasts, to build online communities.

This is an emerging occupation. It may have evolved from an existing occupation or emerged in response to consumer needs or technological advances.

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used.

Here is how this occupation has been classified over time.

2006 NOC

  • 5124: Professional Occupations in Public Relations and Communications*

2006 NOC-S

  • F024: Professional Occupations in Public Relations and Communications*

2011 NOC

  • 1123: Professional occupations in advertising, marketing and public relations*

2016 NOC

  • 1123: Professional occupations in advertising, marketing and public relations*

2021 NOC

  • 11202: Professional occupations in advertising, marketing and public relations

2023 OaSIS

  • 11202.00: Professional occupations in marketing, advertising and public relations

*This NOC group is considered similar to the Social Media Specialist occupation. Because this occupation is only similar to the NOC group, related details and labour market information may not be accurate.

Duties
Updated Mar 31, 2022

Social media specialist is an emerging occupation within the field of public relations / PR. Social media specialists market their organizations on the web. They use a variety of tools and strategies to create a targeted, well-branded online presence / image for the organization.

In general, social media specialists:

  • Manage the organization’s presence on social networking sites like Facebook, Twitter, YouTube, LinkedIn, Instagram, blogs, and forums
  • Build and promote the organization’s branding
  • Monitor social media sites for potential issues that could affect the organization or its reputation
  • Identify opportunities to engage stakeholders and targeted customers in conversations designed to solicit opinions, stimulate debates, clarify facts, and maintain transparency
  • Develop and execute strategic marketing and communication plans to build active and sustainable online communities for the organization
  • Use a wide variety of social media tools including blogs, social bookmarks, tags, and hashtags to create and sustain an online presence
  • Conduct public opinion and attitude surveys online to identify the interests and concerns of key groups served by the organization
  • Identify key performance indicators, evaluate the effectiveness of social media events or campaigns, and submit insight charts to report results to senior managers
  • Create, execute, and monitor social media campaigns
  • Write editorials and promotional material and create content for various social media channels
  • Work with graphic designers to design and implement projects
  • Audit current use of social media channels for effectiveness and return on investment (ROI)
  • Manage online discussion forums and web inquiries from the public
  • Stay up to date on social technology and related trends

Senior or advanced social media specialists may work closely with the organization’s information technology staff. They may help define and implement search engine optimization (SEO) strategies to maximize the organization’s search ranking. They may develop social media guidelines for the organization and update its website. They may also train staff in areas such as services, strategic communication, and crisis management so they can respond to inquiries through social media channels.

In smaller organizations, the social media specialist may also be the web or graphic designer.

Working Conditions
Updated Mar 31, 2022
  • Strength Required Lift up to 5 kg

Social media specialists work in offices or from home using electronic devices such as computers, smartphones, and tablets. They generally work on several projects at a time and may work overtime to meet deadlines.

Social media specialists may travel to attend meetings and give presentations. Some, particularly in the private sector, may be required to monitor social media platforms in the evenings and on weekends.

Work Personalities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

How This Occupation Compares to Your Work Personalities

Fit
Fit Guide
An occupation can be a great, good, fair, weak, or poor fit for you.
E
Enterprising
This occupation
You
C
Conventional
A
Artistic
This occupation
You

This Occupation’s Work Personalities

Your Work Personalities

Quick Guide

Alis work personalities are based on Holland’s theory. It identifies 6 personality types: Realistic, Investigative, Artistic, Social, Enterprising, and Conventional. People with similar personalities and interests will tend to pursue similar careers. They are likely to create work environments that are favourable to their type.

Most people will identify with 2 or 3 dominant personalities. If the occupation’s personalities match your more dominant types, this occupation is more likely to be satisfying and rewarding to you.

This Occupation’s Work Personalities lists the personalities most likely to be found in that occupation. They are listed in order of importance, with 1 as the most important.

Your Work Personalities shows where the occupation’s personalities rank within your test results. Rank 1 is your most dominant type and 6 is your least dominant.

Learn about work personalities

Abilities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Professional occupations in marketing, advertising and public relations
2023 OaSIS: 11202.00

How This Occupation Compares to Your Abilities

The graph below shows how well your scores match the overall abilities for this occupation.

The closer your ability scores are to the center, the more they match this occupation’s. The further away they are, the less they match this occupation’s.

The lower your ability scores are compared to the occupation’s, the more challenging the occupation will likely be for you. The higher your ability scores are compared to the occupation’s, the less challenging the occupation will likely be for you.

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Abilities Sets

The 49 abilities are grouped into 5 abilities sets: Critical Thinking, Numbers and Patterns, Physical Activity, Mind-Body Coordination, and Senses.

Some abilities are more relevant to an occupation than other abilities. Individual abilities that are not relevant to an occupation are greyed out.

Critical Thinking

Critical Thinking includes 9 abilities related to identifying and solving problems, thinking of ideas, and communication, such as speaking and writing.

This is how well your scores match the set of Critical Thinking abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Numbers and Patterns

Numbers and Patterns includes 10 abilities related to math, memorizing, and multitasking. It also includes how we perceive patterns, shapes, and distances.

This is how well your scores match the set of Numbers and Patterns abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Physical Activity

Physical Activity includes 9 abilities related to strength, balance, flexibility, coordination, and endurance. 

This is how well your scores match the set of Physical Activity abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Mind-Body Coordination

Mind-Body Coordination includes 9 abilities related to movement control and how we react to signals. It also includes fine motor skills, such finger and hand dexterity and hand-eye coordination.

This is how well your scores match the set of Mind-Body Coordination abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Senses

Senses includes 12 abilities related to seeing, hearing, and speaking. 

This is how well your scores match the set of Senses abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Quick Guide

The abilities or aptitudes shown for this NOC group come from the Occupational and Skills Information System (OaSIS).

The abilities scores range from 1 to 5, with 5 being stronger.

Occupations use different combinations and levels of these abilities. The Abilities Quiz helps you learn more about your ability levels and which occupations match your strengths.

If you have completed the Abilities Quiz, you can compare the occupation’s ability expectations to your own ability scores. Your scores may be lower than, a match to, or higher than the occupation’s expected abilities.

Learn about abilities

Traits & Skills
Updated Mar 31, 2022

Social media specialists need:

  • Friendliness and customer service skills
  • Patience and emotional stamina
  • Creativity and initiative
  • Communication and presentation skills
  • Organizational and time-management skills
  • Interpersonal skills for consultation, training, and negotiation
  • Experience with social media, web design, video creation, and editing tools
  • Analytical thinking and flexibility
  • The ability to deal with ambiguity
  • Outgoing personality

They should enjoy:

  • Taking a methodical approach to gathering, researching, coordinating, and editing information
  • Finding innovative ways to handle problems
  • Persuading and influencing people

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Top 10 Skills Employers Are Looking For

Professional occupations in advertising, marketing and public relations*

2016 NOC: 1123

*This data is for a NOC group that is similar to the Social Media Specialist occupation.

This chart shows which job skills are currently in highest demand for this occupational group. It was created using this occupation's 143 most recent Alberta job postings, collected between Jun 25, 2025 and Nov 12, 2025.

Review these skills to learn:

  • Whether or not this occupation matches your skill set
  • What training you may need to get these skills
  • What skills to highlight in your resumé, cover letter, and interview.
Tasks: Develop marketing strategies
Tasks: Prepare written material such as reports, briefs, website content
Tasks: Answer written and oral inquiries
Tasks: Assist in the preparation of brochures, reports, newsletters and other material
Tasks: Gather, research and prepare communications material
Tasks: Conduct online marketing, E-commerce and Website promotions
Team player
Tasks: Co-ordinate special publicity events and promotions
Organized
Client focus
Educational Requirements
Updated Mar 31, 2022
  • Minimum Education 4 years post-secondary

Most emerging occupations develop from more than one occupation. People working in this occupation may come from a variety of education and training backgrounds. Before enrolling in an education program, prospective students should contact associations and employers in this field to investigate education options and employment possibilities.

Employers generally prefer applicants who have a bachelor’s degree in marketing, information technology, journalism, public relations, business, graphic design, or communications. Employers also look for demonstrated experience with:

  • Social networks within an organizational and personal context, and with an increasing level of engagement
  • Techniques for building online communities
  • Website content management systems
  • Search engine optimization (SEO) and social media optimization (SMO) tools

Knowledge or training in basic psychology, graphic design, computer sciences, or specific platforms is an asset.

For more information about marketing programs, see the Marketing Manager occupational profile.

For more information about information technology programs, see the Interactive Media Programmer and Web Designer occupational profiles.

For more information about journalism programs, see the Reporter occupational profile.

For more information about public relations and communications programs, see the Public Relations Representative occupational profile.

Related Education

The following schools offer programs or courses that are related to this occupation but are not required to enter the field.

ABM College
British Columbia Institute of Technology
CDI College of Business, Technology and Health Care - Calgary North
CDI College of Business, Technology and Health Care - Calgary South
CDI College of Business, Technology and Health Care - Edmonton West
CDI College of Business, Technology and Health Care - Red Deer
Lethbridge Polytechnic
NIWE Academy Inc.
Northern Alberta Institute of Technology
Reeves College - Calgary City Centre
Reeves College - Calgary South
Reeves College - Edmonton
Reeves College - Lethbridge
Reeves College Edmonton South
Southern Alberta Institute of Technology

To expand or narrow your program options, visit Post-Secondary Programs and start your search with:

*This data is for a NOC group that is similar to the Social Media Specialist occupation.

Completing a program does not guarantee entrance into an occupation. Before enrolling in an education program, prospective students should look into various sources for education options and employment possibilities. For example, contact associations and employers in this field.

Certification Requirements
Updated Mar 31, 2022
  • Certification Not regulated

There is currently no provincial legislation regulating this occupation in Alberta.

Employment & Advancement
Updated Mar 31, 2022

Emerging occupations typically are the result of:

  • An increased human need
  • Technological advances
  • Greater specialization within an occupation

Often there are too few people working in an emerging occupation to gather survey information. Therefore, it can be difficult to define advancement opportunities or employment outlook. Some Albertans already are working in this emerging occupation, but future demand for it is unknown.

Social media specialists work for large organizations such as:

  • International not-for-profits
  • Large corporations
  • Marketing or advertising companies
  • Governments
  • Post-secondary schools

In smaller organizations, maintaining the company’s online profile may be the responsibility of the marketing or public relations staff, a web designer, or a senior manager.

Industry Concentration

This section shows the industries where the majority of people in this occupation work. The data is based on the 2016 Census.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Professional occupations in advertising, marketing and public relations
2016 NOC: 1123*

78.2% of people in this occupational group work in:

*This data is for a NOC group that is similar to the Social Media Specialist occupation.

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

3-Year Job Market Forecast

This section shows the Alberta job market condition, or short-term demand forecast, for this occupation over a 3-year period. It also shows the number of people employed in the occupation.

In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups.

Professional occupations in advertising, marketing and public relations
2021 NOC: 11202
Hot
Job Market
21,500
Employed in AB

Source: 2024-2026 Alberta Short-Term Employment Forecast

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

To see data for all occupations, visit Occupations in Demand.

5-Year Job Market Forecast

This section shows the employment outlook for this occupation in Alberta over a 5-year period.

Employment outlook is influenced by a wide variety of factors including:

  • Time of year (for seasonal jobs)
  • Location in Alberta
  • Employment turnover (when people leave existing positions)
  • Occupational growth (when new positions are created)
  • Size of the occupation
  • Trends and events that affect overall employment

Explore emerging workplace trends in Alberta that could affect this occupation.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Professional occupations in advertising, marketing and public relations*
2016 NOC: 1123
2.5%
Annual Growth
(Above average)
476
New Positions

*This data is for a NOC group that is similar to the Social Media Specialist occupation.

Source: 2021-2025 Alberta Regional Occupational Demand Outlook

Annual growth is from 2021 to 2025. New positions created each year are in addition to job openings created by employment turnover.

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

Related Alberta Job Postings
Wage & Salary
Updated Jun 05, 2025

Often there are too few people working in an emerging occupation to gather survey information. Therefore, no current provincial salary data is available for this occupation.

In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Professional occupations in advertising, marketing and public relations

2021 NOC: 11202
Average Wage
$38.04
Per Hour
Average Salary
$72,335.00
Per Year
Average Hours
36.7
Per Week
Average Months on Payroll
12
Survey Methodology Survey Analysis

Source
2023 Alberta Wage and Salary Survey

NOC 11202 Wage Profile

Unless otherwise noted, the data shown here is for all industries and all regions in Alberta.

All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production), and other forms of compensation.

To see the full survey data for this NOC group, visit the wage profile.

Other wage sources
To make an informed wage and salary decision, research other wage sources to supplement this data.

A: High Reliability
Data Reliability Code Definition

High Reliability, represents a CV of less than or equal to 6.00% and 30 survey observations and/or represents 50% or more of all estimated employment for the occupation.


Hourly Wage

For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Starting
Overall
Top

Hourly Wage

For full-time and part-time employees
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $18.00 $52.88 $31.12 $29.04
Overall $20.00 $63.86 $38.04 $36.07
Top $22.00 $87.76 $45.69 $43.48

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

Pay brackets for hourly wages

  • Starting pay: average pay offered for entry-level positions
  • Overall pay: average pay across all employees in this occupation
  • Top pay: average pay offered to top-paid employees

Industry Information

ALL INDUSTRIES
Oil & Gas Extraction
Construction
Manufacturing
Wholesale Trade
Retail Trade
Transportation and Warehousing
Information, Culture, Recreation
Finance, Insurance, Real Estate, Leasing
Professional, Scientific & Technical Services
Business, Building and Other Support Services
Educational Services
Health Care & Social Assistance
Accommodation & Food Services
Other Services (Repair, Personal Services and Related)
Public Administration

Skills Shortage

Employers that Recruited in the Last 2 Years
50%
50%)
Recruiting Employers that Experienced Hiring Difficulties
16%
16%
Employers with Unfilled Vacancies of over 4 Months
4%
4%
Vacancy Rate
3%
Related Post-Secondary Field of Study
  • Business, Management and Administrative Studies
  • Communications
  • Computer and Information Technology
Other Sources of Information
Updated Mar 31, 2022

Canadian Public Relations Society (CPRS) website: www.cprs.ca

International Association of Business Communicators (IABC) website: www.iabc.com

Get information and referrals about career, education, and employment options from Alberta Supports.

Updated Mar 31, 2022. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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